Hey, I’m Madita.

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I help your business build meaningful & outstanding Customer Support.

Work with Me

My Approach

Our passion for happy customers brought us together.

Let’s face it: Nowadays, it matters more than anything what reviews say. You shop for an item and the first thing you check is what do other people - real people - actually say about a product. Does it work? Can we trust this company? Therefore, it’s needless to say that happy customers and a great customer relationship mean everything to your business. And that is how I approach my clients, with a customer is king mentality.

Create a team that knows how.

Not only will I leave your customers happy, but also your CS Team. As a Customer Happiness Expert, it is my mission to spread the knowledge and create a team that satisfies on EVERY level, in EVERY situation, with EVERY customer.

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What clients are saying?

Four green stars and one gray star, with a rating of 4.7

Swedish Fall

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Text Company

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Get in Touch!

Schedule a free 1:1 introductory session with me to discuss the needs of your CS team!

Book Consultation
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FAQ

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Level up your CS Team

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Level up your CS Team 〰️

  • First things first, don't be nervous. We'll start with a free consultation to determine the needs of your CS team (and if we'll make great collaborators).

  • Pricing is based on both the team’s needs and your desired timeline. (I promise fair rates and will always require your approval before we begin).