Hey, I’m Madita.
I help your business build meaningful & outstanding Customer Support.
My Approach
Our passion for happy customers brought us together.
Let’s face it: Nowadays, it matters more than anything what reviews say. You shop for an item and the first thing you check is what do other people - real people - actually say about a product. Does it work? Can we trust this company? Therefore, it’s needless to say that happy customers and a great customer relationship mean everything to your business. And that is how I approach my clients, with a customer is king mentality.
Create a team that knows how.
Not only will I leave your customers happy, but also your CS Team. As a Customer Happiness Expert, it is my mission to spread the knowledge and create a team that satisfies on EVERY level, in EVERY situation, with EVERY customer.
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What clients are saying?
Swedish Fall
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Text Company
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View on Trustpilot
Get in Touch!
Schedule a free 1:1 introductory session with me to discuss the needs of your CS team!
FAQ
Level up your CS Team
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Level up your CS Team 〰️
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First things first, don't be nervous. We'll start with a free consultation to determine the needs of your CS team (and if we'll make great collaborators).
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Pricing is based on both the team’s needs and your desired timeline. (I promise fair rates and will always require your approval before we begin).